The Silicon Sales Web site provides the worldwide sales force with on-line access to sales tools, industry-related information, programs, training and development, and product and competitor information. This has enabled the immediate and rapid distribution of information and literature; a single point for accessing all sales resources; and easy exchange of information. On-line sales information has facilitated the dissemination of the most current information on Silicon Graphics products, competitive analyses, and sales support, as well as reducing sales collateral printing costs.

|Strengthened
Teamwork across Boundaries|

Intranet technology has facilitated worldwide teamwork within Silicon Graphics by providing the means for effective collaboration. The survey has shown that more than 61 percent of end users have performed their collaborative work through the intranet and intranet-related communication methods such as e-mail (see Figure 4). This is further shown by the use of the intranet in engineering, where product teams leverage the intranet to manage their product development projects.
Collaboration and Workflow
(Figure 4)

Silicon Graphics also uses its intranet as a project development and collaborative tool. A cross-functional team used the intranet on its "Kona" project to manage a technically complex product development effort in a geographically dispersed team environment. Engineers, product managers, and management used the intranet as a collaborative tool that provided a central indexed repository of all project data, production schedules, and communications during the project life cycle. The management found that this application directly reduced cost, improved project and data management, and provided on-line project status accessible by all team members and management.